Tuan Nguyen Anh

Led technology strategy and team management for a multi-service digital enterprise.

Key Achievements:

• Restructured payment systems and managed 500+ Laravel-based ecommerce sites, ensuring 95% uptime
• Implemented real-time infrastructure monitoring dashboard and DDoS protection system, reducing security incidents by 90%
• Optimized infrastructure costs through strategic reorganization, achieving 40% reduction in yearly operational expenses
• Led and mentored a cross-functional team of 10 (developers, BAs, testers), improving team velocity by 40%
• Established comprehensive security protocols and infrastructure review processes
• Created performance-based development framework for technical staff, improving retention and skill progression
• Collaborated with C-suite on business strategy implementation, ensuring technical alignment with company objectives
• Gain team trust and level up theirs coding quality to 20%
• Implemented DevOps best practices, resulting in 30% reduction in delivery time (from 4 hours to 3 minutes per release)
• Implemented Clean Code, Clean Architecture to theirs codebase, resulting in 30% reduction in code complexity, enhance the team productivity, able to develop automation testing.
• Experiment SvelteKit to save infrastructure cost, reduction worksite performance by 30%
• Dropped jQuery and others unnecessary libraries to optimizing load speed
• Experiment AI in order to improve coding quality and productivity

Tech: Laravel, Infrastructure Management, Security Systems, Payment System, Sentry issue tracking, Real-time Monitoring, DDoS Protection, Clean Architecture, Clean Code

Management:

• Team Size: 10 direct reports
• Budget: Managed infrastructure costs of $50K annually, saved 40%
• Security: Reduced security incidents from 10+ to less than 1, prevent more than 30 DDos attack per week
• Product issues: Reduced product issues from 47k event/month down to less than 300 (Tracked by Sentry)
• Productivity: Increased team productivity by 40%
• Review and mentor team members to level up their skills that match the company needs
• Make a master plan for the whole year

Led cross-platform development and technical initiatives for a global equestrian platform.

Key Achievements:

• Delivered critical real-time chat system in 1 week during COVID-19, driving 30% increase in user engagement and enabling community connection during lockdown
• Spearheaded TypeScript migration across codebase, reducing production incidents by 40% and improving development velocity through enhanced IDE support
• Architected hybrid mobile solution combining native (iOS/Swift, Android/Kotlin) performance with React Native code sharing, maintaining 4.5+ App Store rating
• Scaled Firebase backend infrastructure to support 100K+ daily active users while optimizing real-time data synchronization
• Engineered social networking feed with interactive features (comments, likes, shares), increasing user retention by 25% and daily active posts by 50%
• Implemented feature flag system using Firebase Remote Config, enabling A/B testing and gradual feature rollouts while reducing deployment risks
• Integrated MixPanel analytics to track user behavior and feature adoption, providing data-driven insights for product decisions
• Collaborated with product and design teams to refine features through rapid prototyping and iterative development, resulting in 35% improvement in user satisfaction scores

Tech: Swift, Kotlin, React Native, TypeScript, Firebase Eco System, MixPanel

Led cross-platform mobile development for high-impact client projects. Key Achievements:

• Led 5-person team in developing Drivadz offline advertising tracking platform and TTY marketplace application
• Implemented Clean Architecture principles in React Native projects, increasing code coverage by 40% and reducing bug reports by 60%
• Architected offline-first tracking system for Drivadz, enabling real-time ad monitoring across urban transportation networks
• Designed scalable marketplace infrastructure for TTY, supporting 10K+ daily transactions
• Established CI/CD pipelines and testing protocols, reducing deployment time by 50%

Tech: React Native, Clean Architecture, TypeScript, Real-time Tracking, E-commerce Systems

Team Size: 5 developers

Projects: Drivadz (Ad-tech), TTY (E-commerce)

Key Achievements:

• Programmed and managed digital cinema systems and film scheduling, ensuring seamless screening operations for 8+ theaters
• Provided comprehensive IT support across POS systems, network infrastructure, and computer hardware, reducing system downtime by 30%
• Developed efficient troubleshooting protocols for common technical issues, cutting average resolution time from 45 to 15 minutes
• Coordinated with lounge team on ticket verification and hall maintenance, maintaining 98% customer satisfaction rating
• Demonstrated strong cross-functional collaboration by supporting multiple departments during peak hours
• Collaborated with HQ IT team to manage and deploy software solution to the end users computer.

Tech: Digital Cinema Systems, POS Systems, Network Infrastructure, Hardware Troubleshooting

Team Size: 4 projectionists

First role post-graduation developing game server systems for Mobifone. Key Achievements:

• Built multi-channel mini-games serving as online examination platforms across USSD, WAP, and SMS interfaces
• Led 3-person team in mini-game development initiatives, improving delivery time by 30%
• Managed high-concurrency game servers using Java Core and Oracle Database
• Collaborated in 10-member team to deliver carrier-grade gaming solutions

Tech: Java Core, Oracle Database, USSD, SMS Gateway, WAP Team: 10 members Project: Game Server Platform for Mobifone (Major Vietnamese Telecom)